Privacy Policy
Alice Peacock
ABN 85830701442
Last updated: 26 March 2026
This Privacy Policy explains how Alice Peacock ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or engage our services. We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Alice Peacock is a sole-operator animation services business based in Wagga Wagga, NSW, Australia (Wiradjuri Country). We provide animation, motion design, and communication services primarily to businesses, local government and purpose-led organisations.
Contact details:
Alice Peacock
Wagga Wagga, NSW, Australia
Website: alicepeacock.com.au
Email: alice@alicepeacock.com.au
2. What Information We Collect
We may collect the following types of personal information:
Contact and enquiry information
Your name, email address, phone number, and organisation name when you contact us via our website contact form, email, or social media.
Newsletter and EDM subscribers
Your name and email address when you subscribe to our Motion With Meaning newsletter or download our Service and Pricing Guide.
Website usage data
We may collect non-personally identifiable information including your IP address, browser type, pages visited, and time spent on our website for analytics purposes.
Client project information
Information you provide in the course of engaging our services, including project briefs, brand assets, and communications necessary to deliver animation work.
3. How We Use Your Information
We collect and use your personal information only for the purposes for which it was provided, including to:
- Respond to your enquiries and provide quotes
- Deliver animation and communication services you have engaged us to provide
- Send you our EDM, and related resources (with your consent)
- Improve our website and services
- Meet our legal and contractual obligations
We will not use your information for any purpose that is inconsistent with the reason it was collected without your consent.
4. Email Marketing and Communications
By subscribing to our newsletter or downloading our Service and Pricing Guide, you consent to receiving our electronic direct mail (EDM) communications. All marketing emails include an unsubscribe link and you may opt out at any time by clicking that link or contacting us directly at alice@alicepeacock.com.au.
We comply with the Australian Spam Act 2003 (Cth) and will never send you unsolicited commercial electronic messages without your consent.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Third-party service providers who assist us in operating our business (such as email marketing platforms and website hosting), who are bound by confidentiality obligations
- As required by law, regulation, or court order
- With your explicit consent
6. Third-Party Services
Our website and business operations use the following third-party services:
MailerLite
We use MailerLite to manage our email newsletter and welcome email sequences. When you subscribe or download our Service and Pricing Guide, your name and email address are stored in MailerLite. You can view MailerLite's privacy policy at www.mailerlite.com/legal/privacy-policy.
Moxie CRM
We use Moxie to manage client relationships, project information, and communications. Information you provide during a client engagement may be stored in Moxie. You can view Moxie's privacy policy at www.moxieapp.com.
Google Analytics
We use Google Analytics to collect non-personally identifiable information about how visitors use our website (such as pages visited, time on site, and referral sources). Google Analytics uses cookies to gather this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout. You can view Google's privacy policy at policies.google.com/privacy.
Links on our website to external sites are provided for your convenience. We are not responsible for the privacy practices of those sites.
7. Cookies
Our website uses cookies, primarily through Google Analytics, to improve your browsing experience and gather anonymous usage data. You can configure your browser to decline cookies, though some parts of the website may not function correctly as a result. See Section 6 for more detail on Google Analytics and how to opt out.
8. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is stored securely using reputable service providers.
While we implement appropriate security measures, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to our website.
9. Your Rights
Under the Australian Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Request that we delete your information (subject to legal and contractual obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your information
To exercise any of these rights, please contact us at alice@alicepeacock.com.au. We will respond within 30 days.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us in the first instance at alice@alicepeacock.com.au. We take privacy complaints seriously and will respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website, with the "Last updated" date revised accordingly. We encourage you to review this page periodically.
12. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact:
Alice Peacock
Wagga Wagga, NSW, Australia
Email: alice@alicepeacock.com.au
Website: alicepeacock.com.au